Course Outlines
- Business Skills Academy
- Management And Leadership Academy
- Project Management Academy
- Human Resources Academy
- Sales Academy
- The SEVEN MAIN STEPS TO SALES
- SUCCESSFUL NEGOTIATIONS
- PRESENTATION SKILLS
- TELEPHONE SELLING TECHNIQUES
- SALES MANAGEMENT
- RETAIL CHAIN MANAGEMENT and ANNUAL SALES NEGOTIATIONS
- ORGANISATIONS AND MERCHANDISE MANAGEMENT
- ORGANIZING AND CARRING OUT A PROMOTION
- EFFECTIVE DISTRIBUTION of FAST MOVING CONSUMER GOODS
- KEY ACCOUNT MANAGEMENT
- SUCCESSFUL PROFESSIONAL SALES SKILLS
- MANIPULATIONS AND COUNTER-MANIPULATIONS IN NEGOTIATIONS
- SUCCESSFUL CRISIS MANAGEMENT IN SALES
- SUCCESSFUL COMPLAINTS MANAGEMENT
- Outdoor Academy
- Financial Academy
Our Offer
Course Dates:
18/02/2012 - 19/02/2012
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prices from 390 390 lv. (excl. VAT)
Course Dates:
03/03/2012 - 04/03/2012
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prices from 390 390 lv. (excl. VAT)
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Contacts
Diteramb Consult - Training&Consulting
3, Asen Raztsvetniov str., Sofia, Bulgaria
Phone: +359 2 8601665, +359 2 8601577
E-mail: office@diterambconsult.com
Skype: Diteramb
MANIPULATIONS AND COUNTER-MANIPULATIONS IN NEGOTIATIONS
Everyone has encountered direct and indirect pressure and speaker manipulation during negotiations and has asked oneself whether the other party has any intention to reach mutually acceptable value added agreement. Sales executes find themselves declining to break unproductive negotiations simply because they believe that the consequences will lead to substantial losses for their company. This training develops management negotiation techniques through skilfully employing trade-off manipulations. It is intended for everyone who has encountered manipulative tactics in business, politics, and in their personal relationships. It is exceptionally useful to the ones who can directly profit from conducting successful negotiations. This highly dynamic, intensive, practical course takes place in 2 consecutive days from 9:00 to 18:00 and employs modern psycho technologies. It combines information modules with role-play exercises and uses modelling in real life situations.
Date for the next training:
There is no date set for next event
Training benefits
Training programme:
1. Flexibility and feedback
- Communication aims and goals
- Subconscious signals of the customer
- ‘Reading thoughts’ in negotiations
- «Lie detector»
2. Psychology of influence
- Instinctive mechanisms for automatic persuasion
- Creating confidence zones
- Methods to influence the interlocutor's state
3. ‘Rough negotiations’ – overcoming intimidation in negotiations
- Parameters
- Communication levels
- Behavioural strategies
4. Manipulations within the business context
- Understanding manipulation tactics
- Responding to painful verbal attack points
- Instant identifying of manipulative speakers
5. Main principles of counter-manipulations
- Manipulative influence and persuasive speech
- Optimal reaction strategy factors
- Counter arguments and effectively handling verbal attacks
- Assertive behaviour
6. Managing personal behaviour during negotiations
- Creating productive work environment
- Strategically displaying positive, negative and neutral emotions on manipulation outcomes
7. Manipulative negotiation strategies analysis
- Conducting negotiations with the use of manipulations
- Advantages and disadvantages of manipulative negotiation strategies
- Key aspects of manipulation management
Training suitable for:
- Personal, political and business negotiations- Negotiations for profit
- Practical negotiations
Pending.
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