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TELEPHONE SELLING TECHNIQUES

Course Dates:
16/06/2012 - 17/06/2012

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prices from 390 390 lv. (excl. VAT)

MOTIVATION AND JOB PERFORMANCE SKILLS

Course Dates:
07/07/2012 - 08/07/2012

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prices from 390 390 lv. (excl. VAT)

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Contacts

Diteramb Consult - Training&Consulting


3, Asen Raztsvetniov str., Sofia, Bulgaria
Phone: +359 2 8601665, +359 2 8601577
E-mail: office@diterambconsult.com


Skype: Diteramb

SUCCESSFUL TEAM BUILDING AND MANAGEMENT

STRATEGIES FOR WORKING BETTER TOGETHER

Whether or not one enjoys teamwork, it is an inseparable part of daily business routine. The effective team achieves the required strong results. The well-trained team performs successfully; it is responsible, purpose-focused and united. How is the non-functional team changed into a productive one? How is the good and skilled team improved into an even better one?

Date for the next training:

There is no date set for next event

Training benefits

Empowers non-functional team into productive one; Improves the competent team; Builds skills to analyse team dynamics; Stimulates business interactions and achieving goals; Teaches coping with team tasking and targeting

Training programme:

Day 1

9.30 – 11.00 Managers as team consultants
• Levels of communication – psychology of relationships
• Team building approaches
• Working together to empower the team

11.00 – 11.15 Coffee break

11.15 - 12.30 Team specific features
• Profiling team members
• Stages in team development
• Stimulating interactions

12.30 – 1.30 Lunch break

1.30 – 3.30 Manager lab – coping with team tasking and targeting
• Team unity and activities of team members
• Management instruments for team communication
• Interaction techniques for analysis and adjustments

3.30 – 3.45 Coffee break

3.45 – 5.00 Team management studying-schemes
• Team roles
• Positions versus team goals – standing up for oneself
• Management instruments for short-term goals and long-term strategies

Day 2

9.30 – 11.00 Team building and conflict resolution management
• Team relationships – power, positions, rules
• Acquiring skills to analyse team dynamics
• Building team relationships to improve performance
• ‘Movement of the forces’

11.00 – 11.15 Coffee break

11.15 - 12.30 Achieving goals
• Planning team development - options and limitations
• Team evaluation
• Techniques for influencing resources

12.30 – 1.30 Lunch break

1.30 – 3.30 pm Team motivation
• Motivational techniques
• Team members’ algorithm
• Improving team focus

3.30 – 3.45 Coffee break

3.45 – 5.00 Training success model
• Business simulation
• Cyclical variations and sustainability

Training suitable for:

- Businessmen
- Managers
- PR& Advertising Specialists
- Consultants
- Project managers
- Executives
Training Inquiry


Pending.

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