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The SEVEN MAIN STEPS TO SALES

Course Dates:
18/02/2012 - 19/02/2012

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prices from 390 390 lv. (excl. VAT)

KEY ACCOUNT MANAGEMENT

Course Dates:
03/03/2012 - 04/03/2012

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prices from 390 390 lv. (excl. VAT)

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Contacts

Diteramb Consult - Training&Consulting


3, Asen Raztsvetniov str., Sofia, Bulgaria
Phone: +359 2 8601665, +359 2 8601577
E-mail: office@diterambconsult.com


Skype: Diteramb

LEADERSHIP SKILLS FOR MANAGERS

HOW TO RUN AN A+ WORKGROUP

Today, more than ever, we are under pressure to do more with less, while at the same time delivering the same or better results. Knowing how to get the most out of yourself and the people who work for you is critical for both your success and theirs. But just because someone holds the title of “manager” or “supervisor” does not mean that he or she magically knows how to manage effectively others. Supervision is a skill that is learned through training and experience. Improve your management with Supervision Skills for Managers and start maximizing your group’s potential today.

Date for the next training:

There is no date set for next event

Training benefits

Tests leadership potential and competences Updates leadership strategies and performance management techniques; Teaches increasing organisational effectiveness; Shares leading trends in change management and organisational development; Offers new concepts and expert assistance in complex business dynamics

Training programme:

What You Will Learn:

How to deliver a constructive feedback that brings results
Goals setting - meaningful and measurable
Delegating to get more done

eminar Agenda

Management fundamentals
Getting started
To get where you want to go, you need to know where you are
Self assessment quiz
Good management, bad management
Body language - it’s in the way you move, smile, etc.

Communication styles
Discovering your communication style
Understanding behavioral style principles
The style continuum
Ideas for better communication
Stretch yourself
Adapt your style

eyond the basics
Understanding delegation
Pinpointing performance problems
Giving effective feedback
Case studies

Document! Document!
Smart goals explained
Setting goals for peak performance

Managing conflict with coworkers
Traps to avoid
It’s time to take a break when…

Training suitable for:

- New Supervisors and Managers
- Seasoned Supervisors and Managers
- Team Leaders
- Anyone who has direct reports or hopes to in the future
Training Inquiry


Pending.

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