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1. When opening the conversation, you should always hint at a possible benefit for the customer. |
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2. It is better to tell the customer everything that you know about your products than to ask them questions relating to their interests. |
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3. In order to strike up a good conversation, you have to ask your partner such a question that signals a real interest in their personality. |
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4. When you open the conversation, you formulate such a question for the customer that allows you to guide them further in the direction you want. |
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5. When during a conversation, the customer tells you that they are satisfied with their current suppliers and they see no sense in changing these suppliers for you, you should agree with the customer, put an end to the conversation politely and say "good-by |
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6. When you want to make the acquaintance of a potential customer, you should introduce yourself politely and start telling them about your company and your products. |
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7. I know how to obtain the consent of the customer. |
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8. Wherever I appear, I immediately get into conversation with people. |
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9. I notice the changes in the mood of my customer in no time. |
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10. My strength is in finding new customers. |
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11. I do not think that it is wrong, if I am late for appointments every now and then. |
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12. When I am with strangers, it is easy for me to find a suitable subject for conversation. |
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13. I have an active and direct approach to other people. |
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14. It is easy for me to motivate people to be the first who start talking. |
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15. It is difficult for me to find any reason to fall into conversation with other people. |
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16. I have got a real knack of making people wrapped up. |
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17. It is difficult for me to become close to my customers. |
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18. I always have ideas of how to find new customers. |
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19. I am always flexible when I adapt to people who I do not know. |
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